Practice Administrator

Additional Information About the Role

BJC Medical Group Orthopedics & Sports Medicine is home to orthopedic surgeons and advanced practice practitioners providing surgical and non-surgical care in conjunction with the area's leading BJC hospitals. Their sports medicine team provides medical care to athletes and non-athletes of all ages in Alton, Edwardsville, and surrounding areas.

• Great Benefits
• Amazing Culture
• Leadership Opportunity

Overview

BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.

 

Since 1994, BJC Medical Group has provided access to the world’s best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.

 

BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.

 

 

Alton Orthopedic Clinic specializes in Orthopedic practices and is located on the campus of Alton Memorial Hospital.  We provide service Monday through Friday, occasional night and weekend coverage of high school and college athletic events,  Emergency Room call coverage several weeks per year and  Saturday morning Injury Clinics during the fall sports season.

Preferred Qualifications

Role Purpose

The Practice Administrator operates at the site level, and is responsible for the management of a single practice or multiple practices that have approximately 10-15 providers. This position is responsible for the day-to-day operations and the clinical flow management of the site.

 

Responsibilities

Manages individual(s) including but not limited to: onboarding and hiring, training, workload management & performance evaluations, conducting professional development plans as needed. Ensures that the productivity and actions of that group meet/support the overall operational goals of the department as established by department leadership.

Develops and adheres to departmental staffing, revenue and/or expense budgets. Responds to changes in the business which may affect the ability to achieve the budget goals.

Visible and present daily rounding for facilitation of patient flow as well as patient and provider satisfaction. Available for immediate and timely response to barriers or obstacles to daily workflows. Develop a staffing plan that meets both customer expectations and financial constraints. Create an environment where employee engagement and feedback facilitates positive change.

Interacts and collaborates regularly with physicians/providers to provide direction and oversight of effective schedules, efficient clinic work flow and patient flow, establishing and maintaining a cooperative, relationship of trust with providers. Brings significant concerns to the Physician Site Leader.

Respond to patient complaints; analyze and determine necessity to elevate the complaint based on situation, potential risk, effective resolution, clinical care concerns, etc.

Provides leadership to direct reports in the execution of work plans and long and short term goals. Implements site level infrastructure and changes to supporting processes and systems. Implements and completes site goals.

Monitor, measure, assess and improve site performance using patient satisfaction data, BJCMG reports of budgeted vs. worked hours, RVU reports and NextGen reports

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Supervisor Experience

< 2 years

Preferred Requirements

Education

Bachelor's Degree

- Business/HC Admin

Experience

5-10 years

Supervisor Experience

2-5 years

Benefits and Legal Statement

BJC Total Rewards

 

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to http://www.bjctotalrewards.com/Benefits

 

*Not all benefits apply to all jobs

 

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis, southern Illinois and southeast Missouri regions. With net revenues of $5.5 billion and more than 30,000 employees, BJC serves patients and their families in urban, suburban and rural communities through its 15 hospitals and multiple community health locations. Services include inpatient and outpatient care, primary care, community health and wellness, workplace health, home health, community mental health, rehabilitation, long-term care and hospice. BJC is the largest provider of charity care, unreimbursed care and community benefits in the state of Missouri. BJC and its hospitals and health service organizations provide $785.9 million annually in community benefit. That includes $410.6 million in charity care and other financial assistance to patients to ensure medical care regardless of their ability to pay. In addition, BJC provides additional community benefits through commitments to research, emergency preparedness, regional health care safety net services, health literacy, community outreach and community health programs and regional economic development. BJC’s patients have access to the latest advances in medical science and technology through a formal affiliation between Barnes-Jewish Hospital and St. Louis Children’s Hospital with the renowned Washington University School of Medicine, which consistently ranks among the top medical schools in the country.